Shipping & Returns

AgasekeStore connects you with independent vendors. Delivery options, timelines, and return rules can vary by vendor and product. Always check the product page and order confirmation for specifics.

Shipping & delivery

• Some orders are available for pickup; others may be delivered by the vendor or a delivery partner
• Delivery areas and fees are shown before you confirm checkout when available
• Estimated timelines depend on vendor readiness, location, and delivery method
• Provide a reachable phone number and accurate address for delivery orders

Order tracking

Signed-in buyers can follow order status from their profile purchases. Vendors and support may also contact you about pickup or delivery details.

Returns

• Request a return promptly if an item is damaged, incorrect, or not as described
• Some items may be non-returnable (for example, perishable or personalized goods) when clearly stated
• Keep packaging and proof of purchase where possible
• Contact the vendor via Messages and/or AgasekeStore Support to start a return request

Refunds

Approved refunds are processed through the original payment method or as otherwise arranged with support. Timing depends on payment providers and bank or Mobile Money networks.

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