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FAQs
Answers to common questions about shopping, selling, payments, and delivery on AgasekeStore.
AgasekeStore is an online marketplace that connects buyers with verified vendors across Rwanda.
Browse the catalog, add items to your cart, and checkout. You may need to sign in to complete purchase and track orders.
Payments are processed through trusted payment partners. AgasekeStore does not store your Mobile Money PIN, debit card PIN, or complete card information.
Create an account, open Become a Vendor, and submit your shop details, TIN, ID, and MoMo payout information for verification.
Review times vary. We notify you when your application is approved or if we need more information.
Return eligibility depends on the product and vendor policy. See Shipping & Returns for timelines and how to start a request.
Open the product or vendor storefront and use Messages when signed in.
We use industry-standard security measures and only share information as described in our Privacy Policy.